Overview
- Connect the positive (red) cable to the positive terminal of the dead battery and the other end to the positive terminal of the jump-starter battery.
- Connect the negative (black) cable to the negative terminal of the jump-starter battery and the other end to a metal grounding point on the Tesla’s chassis, away from the battery.
- If the app doesn’t unlock the car, it might be due to a poor internet connection, an app glitch, or a problem with your Tesla account.
The Tesla Model S is a technological marvel, but even the most advanced vehicles can experience unexpected issues. A common problem that can leave you stranded is a “no power” situation, where your Tesla refuses to respond to your commands. This can be a frustrating experience, especially when you’re in a hurry or far from home. But don’t panic! This guide will equip you with the knowledge and steps to unlock your Tesla Model S and get back on the road.
Understanding the Problem: Why is My Tesla Model S Not Responding?
Before we delve into the solutions, it’s essential to understand the potential causes behind your Tesla Model S’s “no power” situation. Here are some common culprits:
- Dead Battery: This is the most frequent reason. The 12-volt battery, responsible for powering the car’s electronics and unlocking mechanisms, might be depleted.
- Software Glitch: Tesla vehicles are heavily reliant on software, and occasional glitches can occur, leading to temporary system failures.
- Electrical Issues: A faulty connection or component within the electrical system could be preventing power from reaching the necessary parts.
- Low Battery Charge: While less common, a completely depleted main battery could also lead to a “no power” situation.
- Mechanical Failure: In rare cases, a mechanical issue, like a broken starter motor, could prevent the car from starting.
Step 1: Check the 12-Volt Battery
The 12-volt battery is the first suspect in a “no power” scenario. It powers the car’s electronics, including the door locks and keyless entry system.
- How to Check: Look for the battery in the trunk, usually located on the left side. Check the battery terminals for corrosion or loose connections. You can also use a multimeter to test the battery’s voltage.
- Troubleshooting: If the battery is dead, you can try jump-starting it using a standard 12-volt car battery. Connect the positive (red) cable to the positive terminal of the dead battery and the other end to the positive terminal of the jump-starter battery. Connect the negative (black) cable to the negative terminal of the jump-starter battery and the other end to a metal grounding point on the Tesla’s chassis, away from the battery.
Step 2: Try the Key Fob
If the 12-volt battery is charged, try using your key fob to unlock the doors.
- How to Unlock: Hold the key fob close to the driver’s side door handle and press the unlock button. If the doors don’t unlock, try pressing the button multiple times.
- Troubleshooting: If the key fob still doesn’t work, it might be malfunctioning or its battery needs replacement. Try using the backup key fob if you have one.
Step 3: Use the Tesla App
If you have a working smartphone and a strong internet connection, you can attempt to unlock your Tesla using the Tesla app.
- How to Unlock: Open the Tesla app and select your car. You should see an “Unlock” button. Tap it and the car should unlock.
- Troubleshooting: If the app doesn’t unlock the car, it might be due to a poor internet connection, an app glitch, or a problem with your Tesla account.
Step 4: Try the Door Handle
If all else fails, you can try manually unlocking the door using the door handle.
- How to Unlock: Locate the small button on the driver’s side door handle. Press and hold this button while pulling on the handle.
- Troubleshooting: This method might not work if the 12-volt battery is completely dead.
Step 5: Contact Tesla Roadside Assistance
If you’ve exhausted all other options and your Tesla Model S still won’t unlock, it’s time to call Tesla Roadside Assistance.
- How to Contact: You can reach Tesla Roadside Assistance through the Tesla app or by calling their dedicated hotline.
- Troubleshooting: Tesla Roadside Assistance can provide expert assistance and arrange for a tow truck if necessary.
Step 6: Seek Professional Help
If the issue persists, it’s best to seek help from a qualified Tesla technician. They can diagnose the problem and provide the necessary repairs.
Final Thoughts: Driving Your Tesla Model S Again
Successfully unlocking your Tesla Model S after a “no power” situation can be a relief. Remember, it’s crucial to address the underlying issue to prevent future occurrences. If you suspect a dead battery, have it checked and replaced if necessary. Keep your key fobs charged, and ensure your Tesla app is working properly.
Common Questions and Answers
Q: What if my Tesla Model S is completely dead and I can’t unlock it?
A: If your Tesla is completely dead and you can’t unlock it, you’ll need to contact Tesla Roadside Assistance. They can provide a jump-start or tow your vehicle to a service center for repairs.
Q: Can I jump-start my Tesla Model S using a regular car battery?
A: Yes, you can jump-start your Tesla Model S using a regular 12-volt car battery. Make sure to connect the cables correctly and follow the safety precautions mentioned earlier.
Q: How do I prevent my Tesla Model S from experiencing “no power” situations?
A: To prevent “no power” situations, keep your 12-volt battery charged, ensure your key fobs have fresh batteries, and update your Tesla software regularly.
Q: What should I do if my Tesla Model S is experiencing “no power” frequently?
A: If your Tesla Model S experiences “no power” frequently, it’s best to schedule an appointment with a Tesla service center. They can diagnose the problem and provide the necessary repairs.