Quick notes
- Once the touchscreen is back up, test the features that were previously causing problems to see if the soft reset resolved the issue.
- If a soft reset doesn’t solve the problem, you might need to perform a hard reset.
- If resetting the touchscreen doesn’t resolve the issue, or if you’re experiencing persistent problems, it’s best to seek professional help from a Subaru dealership or authorized service center.
The Subaru Legacy’s touchscreen infotainment system is a fantastic feature, offering navigation, entertainment, and vehicle settings all in one place. However, like any technology, it can occasionally encounter glitches or become unresponsive. If you’re facing a stubborn touchscreen, don’t panic! This guide will walk you through the process of resetting your Subaru Legacy touchscreen, getting it back to its smooth-operating self.
Understanding the Need for a Reset
Before diving into the reset process, it’s important to understand why you might need to reset your Subaru Legacy touchscreen in the first place. Here are some common scenarios:
- System Errors: The touchscreen might display error messages, freeze, or become unresponsive.
- Software Glitches: Occasionally, the infotainment system’s software might develop bugs that affect its functionality.
- Bluetooth Issues: If you’re experiencing problems connecting your phone or other devices via Bluetooth, a reset could resolve the issue.
- Navigation Problems: The navigation system might not be loading properly or is displaying incorrect directions.
- Audio Issues: You might encounter difficulties with music playback, radio reception, or other audio functions.
The Simple Soft Reset: A Quick Fix
The most common and easiest way to resolve most minor touchscreen issues is by performing a soft reset. This essentially restarts the infotainment system, clearing out any temporary glitches. Here’s how to do it:
1. Locate the “Home” Button: On most Subaru Legacy models, the “Home” button is located on the touchscreen itself. It usually looks like a house icon.
2. Press and Hold: Press and hold the “Home” button for about 10-15 seconds.
3. Wait for Restart: The touchscreen will briefly go dark before restarting. This process may take a few seconds.
4. Test Functionality: Once the touchscreen is back up, test the features that were previously causing problems to see if the soft reset resolved the issue.
The More Thorough Hard Reset
If a soft reset doesn’t solve the problem, you might need to perform a hard reset. This will erase all user settings and data, effectively restoring the touchscreen to its factory defaults. Proceed with caution, as you’ll need to reconfigure your preferences after the reset.
1. Power Off the Vehicle: Turn off the ignition and remove the key from the ignition.
2. Disconnect Battery: Locate the car battery in the engine compartment. Disconnect the negative terminal (usually marked with a “-” sign) using a wrench or socket.
3. Wait for 5 Minutes: Leave the negative terminal disconnected for at least 5 minutes to allow the system to completely reset.
4. Reconnect Battery: Reconnect the negative terminal to the battery.
5. Start the Vehicle: Turn the ignition on and start the engine.
Troubleshooting Tips for Common Problems
While resetting the touchscreen is often the solution, here are some additional tips to address specific issues:
- Bluetooth Connectivity: Ensure your phone’s Bluetooth is enabled and that your device is within range of the vehicle. Try pairing your phone again with the infotainment system.
- Navigation System: Make sure you have a valid subscription to the navigation service if required. Check for software updates for the navigation system.
- Audio Issues: Verify that the audio settings are configured correctly. If using a USB drive, ensure it’s formatted properly and compatible with the infotainment system.
- Touchscreen Responsiveness: If the touchscreen is sluggish or unresponsive, try cleaning the screen with a microfiber cloth. Avoid using harsh chemicals or abrasive materials.
When to Seek Professional Help
If resetting the touchscreen doesn’t resolve the issue, or if you’re experiencing persistent problems, it’s best to seek professional help from a Subaru dealership or authorized service center. They can diagnose the problem and provide a solution.
Beyond the Reset: Maintaining Your Touchscreen
To prevent future touchscreen issues, here are some tips for maintaining your Subaru Legacy‘s infotainment system:
- Regular Updates: Check for software updates for the infotainment system regularly. Updates often include bug fixes and performance improvements.
- Avoid Extreme Temperatures: Extreme heat or cold can affect the touchscreen’s performance. Park your vehicle in shaded areas during hot weather and avoid leaving it in freezing temperatures for extended periods.
- Clean Regularly: Wipe down the touchscreen with a microfiber cloth to remove dirt, fingerprints, and other debris.
- Use Appropriate Accessories: Avoid using harsh cleaning products or abrasive materials that could scratch the touchscreen.
Your Subaru Legacy Touchscreen: Back to Normal!
By following these steps and troubleshooting tips, you can effectively reset your Subaru Legacy touchscreen and restore its functionality. Remember, if the problem persists, don’t hesitate to seek professional help from a Subaru dealership or authorized service center.
Answers to Your Most Common Questions
Q: What if my Subaru Legacy touchscreen doesn‘t have a “Home” button?
A: Some older Subaru Legacy models might not have a dedicated “Home” button on the touchscreen. In such cases, try pressing the power button for 10-15 seconds to initiate a soft reset.
Q: Will I lose all my music and settings after a hard reset?
A: Yes, a hard reset will erase all user settings, including music stored on the system, Bluetooth pairings, and custom preferences. It’s essential to back up any important data before performing a hard reset.
Q: Can I reset the touchscreen without disconnecting the battery?
A: While disconnecting the battery is the most effective way to perform a hard reset, some users have reported success with a software reset through the vehicle’s settings menu. Consult your Subaru Legacy owner’s manual for specific instructions.
Q: How often should I reset my Subaru Legacy touchscreen?
A: There’s no set schedule for resetting the touchscreen. Generally, a soft reset is sufficient for most minor issues. If you encounter recurring problems, a hard reset might be necessary.
Q: What should I do if the touchscreen is completely unresponsive?
A: If your touchscreen is completely unresponsive and won’t respond to any commands, it’s best to contact a Subaru dealership or authorized service center for diagnosis and repair.